Frequently Ask Questions

Ubiquiti offers products suitable for both home and business environments, including routers, access points, switches, and surveillance cameras.

Ubiquiti offers a wide range of networking products, including wireless access points, routers, switches, network security appliances, and surveillance cameras.

UniFi is Ubiquiti’s line of enterprise-grade networking equipment designed for easy deployment, management, and scalability. It includes access points, switches, gateways, and network controllers.

Yes, Ubiquiti products often feature cloud-based management platforms, such as UniFi Controller, which allow for remote management, monitoring, and configuration of devices from anywhere with an internet connection.

To place an order, simply add the desired items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information.

We offer standard and expedited shipping options. Shipping costs and delivery times may vary depending on your location and the selected shipping method.

Yes, we offer shipping all over Tanzania. Shipping costs and delivery times may vary depending on the destination and local courier charges.

Yes, please reach out to us to know more on shipping to Kenya, Ethopia, Somalia, DRC, Rwanda, Uganda etc

Reach out to us with your requirement to help you on items that are not available and can be arranged on a short lead time.

Ubiquiti products typically come with a limited warranty covering defects in materials and workmanship. Please review the RMA & Warranty page.

For technical support or assistance with Ubiquiti products, please visit our support page or contact our customer service team. You can also join our online community forums for peer-to-peer support and troubleshooting tips.

Please review our return policy for details and instructions on how to initiate a return or exchange. Our team has to review it case to case.